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                                                        <h1>FAQs - General Insurance Questions &amp; Answers</h1>
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                                                    <h3>
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                                                        &nbsp; How does it work?</h3>
                                                    <p>
                                                        <strong>A:</strong> We take a few basic details from you. These details are then
                                                        processed by our state of the art instant ‘quotation-search-engine’. Within a few
                                                        seconds all the relevant insurance products of insurers are presented on a single
                                                        page for you to review.
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                                                    <h3>
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                                                        &nbsp; How does your instant ‘quotation-search-engine’ work?</h3>
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                                                        <strong>A:</strong>  GluayGluay.com uses the data supplied by you to find matches
                                                        with all our insurance merchants’ products. You will get instant and real-time quotes
                                                        as we work directly with insurers.
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                                                    <h3>
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                                                        &nbsp; How long does the process take?</h3>
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                                                        <strong>A:</strong> It is hardly less than 2 minutes. You fill in your details and
                                                        we provide you with a comparative list of products almost instantaneously. With
                                                        GluayGluay.com you no longer need to walk the high street or search for product
                                                        providers individually. That could take you hours or even days. Why waste time and
                                                        money when you can search here online in minutes.
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                                                        &nbsp; How useful is it to me?</h3>
                                                    <p>
                                                        <strong>A:</strong> Imagine dealing with 5 different insurers, understanding their
                                                        products, comparing them in different presentation formats and then selecting the
                                                        one which you think is the best. We do all this ground-work for you and thus save
                                                        your time, efforts and valuable money. The ultimate power of choosing the best insurance
                                                        deal still remains with you.
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                                                        &nbsp; Do you provide a telephone support on GluayGluay.com?</h3>
                                                    <p>
                                                        <strong>A:</strong> Yes. If you face difficulties using our website or have a complaint,
                                                        you can call us at 02-268-8222 or email us at <a href="~/contactus/" runat="server">
                                                            support@gluaygluay.com</a>
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                                                        &nbsp; How much does it cost me?</h3>
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                                                        <strong>A:</strong> We charge no money from our visitors for using our website.
                                                        Our service is absolutely FREE!
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                                                        &nbsp; Who do you work with?</h3>
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                                                        <strong>A:</strong> To ensure that you find the right product, we work with a range
                                                        of trusted insurance providers to provide a real breadth of coverage across the
                                                        marketplace. Please see list of our insurance partners on the homepage
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                                                        &nbsp;  Is GluayGluay.com an Insurance Broker or an Insurance Company?</h3>
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                                                        <strong>A:</strong> We are a licensed non-life insurance broker, not an insurance
                                                        company.<br /><br />
                                                        We, as a broker, provide you with as much information as we can about the product
                                                        options available through the site. You take out your insurance policy from insurance
                                                        company through GluayGluay.com
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                                                        &nbsp; How secure is your website?</h3>
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                                                        <strong>A:</strong> We put great efforts to secure your information. All our pages
                                                        are secured by the latest security certificates (SSL) by Verisign.
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                                                        &nbsp; Where are my policy documents?</h3>
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                                                        <strong>A:</strong> Your document policy will be sent to you via registered mail within 5 working days after your policy has been approved by the insurance company.You can always contact our customer service representatives to check the current status of your policy 
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                                                        &nbsp; You still haven't answered my question</h3>
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                                                        <strong>A:</strong> If we didn't manage to answer your question in our frequently
                                                        and not so frequently asked questions, just drop us an email at <a href="~/contactus/" runat="server">
                                                            support@gluaygluay.com</a> or call our customer service center at 02-268-8222.
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